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INF.04Project ManagementAgile

Jira: What is it and how does it work? Beginner's Guide

Understand the basics of working in Jira. Learn about issues, Kanban and Scrum boards, and how to effectively manage tasks in an IT team.

December 24, 20253 min read
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Jira: What is it and how does it work?

Imagine a whiteboard in an office where you stick colored post-it notes with tasks. Jira is the digital version of such a board, but much more powerful. It is a tool that is hard to imagine modern IT work without, regardless of whether you are a developer, a tester, or a manager.

Jira

A platform created by Atlassian for tracking bugs, managing projects, and organizing team work based on Agile methodologies.

How does it look in practice? Key concepts

In Jira, you don't operate on files, but on so-called issues. Every task, bug, or idea is a separate record.

Issue

The basic unit

Everything that needs to be done ends up in Jira as an issue with a description and priority.

Board

Work visualization

A place where you see issues divided into columns, e.g., To Do, In Progress, Done.

Project

Data container

A collection of all tasks related to one application or one team.

Most popular board types

The choice of board depends on how your team wants to work. This is a crucial concept for IT certification exams.

CechaFeatureScrum Board
PlanningWork in cycles (Sprints)Continuous work without fixed dates
GoalDelivering a package of tasks in 2 weeksSmooth flow and avoiding bottlenecks
For whom?Project and development teamsSupport and maintenance teams

Most common mistakes and pitfalls

Overly complicated processes

The biggest mistake is creating too many task statuses (e.g., 'Waiting for coffee'). The simpler the workflow, the better for the team.

Missing descriptions in tasks

Creating a task titled 'Error' without any details is a waste of everyone's time. Good documentation inside Jira is half the battle.

What does a task workflow look like?

Every issue goes through a path of states. Here is the simplest example:

Pro Tips

Keyboard shortcuts are key

Press the / (slash) key while in Jira to instantly open the task search. It is the fastest way to navigate.

Example: How to create a good task?

text
Login not working on iPhone 15

Quiz: Check your knowledge

What is a 'Sprint' in the context of a Scrum board in Jira?

What's next?

  • Create a free account on Atlassian Cloud and start your first project.
  • Learn about JQL (Jira Query Language) for advanced task filtering.
  • Check the differences between Cloud and Data Center versions.
  • Read about Story Points – a way to estimate task complexity.
  • See how to integrate Jira with a version control system (e.g., GitHub or Bitbucket).

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